Inês Vale


Service & Product Designer


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Facing the Future



Unlock new opportunities.



The world around us is changing rapidly. Powerful technologies are in the hands of your customers, employees and stakeholders. We feel the pressure of societal challenges and want the opportunity to make a positive change in society and to contribute to it.



The Challenges



  • But how do you orchestrate new ways of collaboration in the value chain?
  • How do you effectively explore how customer needs evolve?
  • What kind of innovative services will work and be adopted?
  • And what does the business opportunity look like?


How to face them



  • Developing new products and services based on customer insights
  • Responding to future trends
  • Developing more sustainable solutions
  • De-risking innovation investments
  • Using new technology intelligently
  • Managing an innovation roadmap and portfolio

< see other services I provide

Facing the Future Cases



Transforming the payment experience



Service Design / Product Design


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Teach Skills for Life to students



SERVICE DESIGN / DIGITAL PRODUCT DESIGN


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